Heinz Zullighoven eBooks

Successful businesses and organizations are continually looking for ways to improve service and customer satisfaction in order to achieve long-term customer loyalty. In light of these goals, software developers must ask the question: how does customer orientation influence traditional approaches, methods, and principles of software development? In this book, a leading software architect and his team of software engineers describe how the idea of customer orientation in an organization leads to the creation of application-oriented software. This book describes what application-oriented software development is and how it can be conceptually and constructively designed with object-oriented techniques. It goes further to describe how to best fit together...