A collection of tips, tricks, and war stories to help the professional ScrumMaster break the chains of traditional organization and management Overview Checklists, questions, and exercises to get you thinking (and acting) like a professional ScrumMaster Presented in a relaxed, jargon-free, personable style Full of ideas, tips, and anecdotes based on real-world experiences In Detail A natural and difficult tension exists between a project team (supply) and its customer (demand); a professional ScrumMaster relaxes this tension using the Scrum framework so that the team arrives at the best possible outcome. "The Professional ScrumMaster's Handbook" is a practical, no-nonsense guide to helping you become an inspiring and effective ScrumMaster...