Danny Varghese eBooks

A practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam Overview Comprehensive step-by-step guide to help you prepare for the MB2-868 exam. Loaded with screenshots and key points to help you pass the certification exam. Sample a 75 question practice exam to test your knowledge before you participate in the real exam. In Detail Managing any relationship can be difficult. Microsoft Dynamics CRM 2011 enables an organization to manage their marketing, sales, and service efforts for a customer, and give users a 360 degree view of the customer. "Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide" will assist individuals in passing the certif...