Complete coverage of all topics for a unified communications strategy Overview A real business case and example project showing you how you can optimize costs and improve your competitive advantage with a Unified Communications project The book combines both business and the latest relevant technical information so it is a great reference for business stakeholders, IT decision makers, and UC technical experts. All that you need to know about Unified Communications and the evolution of telecommunications is packed in this book. In Detail Unified Communications brings all relevant types of communication technology and modalities together: telephony, chat, availability information, video, sharing, and the integration into line of business software. ...