Martin Klubeck eBooks

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn't it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization?Planning and Designing Effective Metrics-an abridged version of author and metrics expert Martin Klubeck's Metrics: How to Improve Key Business Results-provides that explanation and the tools you'll need to make your organization more effective. Not only does this brief book explain the "why" of metrics, but it walks you through a ...