Terry Critchley eBooks

This book starts with the basic premise that a service is comprised of the 3Psproducts, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases the potential for service failure for reasons beyond just hardware and software; the concept of logical outages.High Availability IT Services details the considerations for designing and running highly available "services" and not just the systems infrastructure that supports those services. Providing an overview of virtualization and cloud computing, it supplies a detailed look at availability, red...