Information Management eBooks

Your all-inclusive guide to all the latest technologiesProviding you with a better understanding of the latest technologies, including Cloud Computing, Software as a Service, Service-Oriented Architecture (SOA), Open Source, Mobile Computing, Social Networking, and Business Intelligence, The Next Wave of Technologies: Opportunities from Chaos helps you know which questions to ask when considering if a specific technology is right for your organization.Demystifies powerful but largely misunderstood technologiesExplains how each technology worksProvides key guidance on determining if a particular technology is right for your organizationContains contributions from experts on Cloud Computing, Service-Oriented Architecture (SOA), Software as a Service (S...

CompTIA's IT Project+ certification is an industry-recognized credential acknowledging competency and professionalism in IT Project Management, including the necessary business knowledge, interpersonal skills, and project management processes required to successfully manage IT projects. Now that the dot-com bubble has burst, well-established IT companies continue to seek individuals with technical skills as well as practical business and project management knowledge. The IT Project+ certification validates this breadth of technical and business acumen....

This concise reference covers important aspects of project management. It explains many key concepts in layman's terms, provides tools for planning, organizing, tracking and managing projects and gives examples of various telecommunications projects from wireline and wireless providers, equipment vendors and component manufacturers....

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on acc...