Production & Operations eBooks

This concise reference covers important aspects of project management. It explains many key concepts in layman's terms, provides tools for planning, organizing, tracking and managing projects and gives examples of various telecommunications projects from wireline and wireless providers, equipment vendors and component manufacturers....

Reducing Risk with Software Process Improvement recommends the critical practices that aid in the successful delivery of software products and services. The author describes the observations that he made over a period of ten years in IT projects and organizations. He focuses on the areas of software development and maintenance, highlighting the most frequently encountered problems that occur due to poor processes. The author derives recommendations from 40 comprehensive assessments of IT organizations. This book details the potential or real problems each organization experienced, and offers anecdotes on how these problems resulted from deficient practices, what their impacts were, and how improving specific practices benefitted the organizations.Thi...