OReilly eBooks Page 12

In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users.RT Essentials, co-written by one of the RT's original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then sho...

Learn how to use messaging technologies to build responsive and resilient applications for mobile devices and web browsers. With this hands-on guide, you';ll use the STOMP and MQTT messaging protocols to write iOS and web applications capable of sending and receiving GPS and device sensor data, text messages, and alerts.Messaging protocols are not only simple to use, but also conserve network bandwidth, device memory, and batteries. Using this book';s step-by-step format, author Jeff Mesnil helps you work with Objective-C and JavaScript libraries, as well as the protocols. All you need to get started are basic programming skills.Understand basic messaging concepts and compositionLearn two common messaging models: point-to-point and publish/subscribeU...