Practical eBooks Page 30

Reading the chapters are like reading the notes we never wrote when we designed the product. Stafford's ability to enlighten readers on how to use the product better and the reasons for the design decisions in Zendesk never ceases to impress us.-Mikkel Svane, Founder and CEO at ZendeskImplementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software.You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company's needs and p...

Arguably the most capable of all the open source databases, PostgreSQL is an object-relational database management system first developed in 1977 by the University of California at Berkeley. In spite of its long history, this robust database suffers from a lack of easy-to-use documentation. Practical PostgreSQL fills that void with a fast-paced guide to installation, configuration, and usage.This comprehensive new volume shows you how to compile PostgreSQL from source, create a database, and configure PostgreSQL to accept client-server connections. It also covers the many advanced features, such as transactions, versioning, replication, and referential integrity that enable developers and DBAs to use PostgreSQL for serious business applications. The ...

mod_perl embeds the popular programming language Perl in the Apache web server, giving rise to a fast and powerful web programming environment. Practical mod_perl is the definitive book on how to use, optimize, and troubleshoot mod_perl. New mod_perl users will learn how to quickly and easily get mod_perl compiled and installed. But the primary purpose of this book is to show you how to take full advantage of mod_perl: how to make a mod_perl-enabled Web site as fast, flexible, and easily-maintainable as possible. The authors draw from their own personal experience in the field, as well as the combined experience of the mod_perl community, to present a rich and complete picture of how to set up and maintain a successful mod_perl site. This book is al...