Winner of the 2011 Axiom Business Book Award bronze medal for Operations Management/Productivity/TQM books.In today's challenging economic climate, organizations faced with limited budgets and frozen staffing levels need proven, common-sense approaches to maximize their productivity. Agile approaches are business practices with a proven track record for helping organizations achieve greater efficiency, higher-quality outputs and increased customer satisfaction. They enable organizations to avoid the trappings of extensive up-front planning and up-front budget commitments by encouraging staff to regularly produce high-value business outputs; and by basing ongoing financial and resource commitments on the delivered outcomes. This focus on responsive pl...