Business & Finance eBooks Page 5

The Business-Focused, Best-Practice Guide to Succeeding with ITIL Capacity Management Using ITIL capacity management processes, IT organizations can eliminate waste and overbuying, reduce both equipment and staffing costs, drive more value from existing investments, and consistently provide the right resources to meet the needs of the business. Now, in this comprehensive, best-practice guide, leading ITIL expert Larry Klosterboer systematically explains how to manage capacity using the ITIL framework and techniques. Drawing on his extensive ITIL experience, Klosterboer covers all facets of ITIL-based capacity management, and offers proven solutions to the challenges IT organizations encounter in implementation. He presents expert guidance on acc...

A Practical, Start-to-Finish Approach to Managing, Evolving, and Transforming Legacy IT Systems For every IT executive, manager, architect, program leader, project leader, and lead analyst 'Richard and Kevin introduce us to a reality that's often neglected in our industry: the problem of evolving legacy systems, a domain they call 'Brownfield development.' The authors identify the root of the problem as that of complexity, and offer an approach that focuses on the fundamentals of abstraction and efficient communication to nibble at this problem of transformation bit by bit. As the old saying goes, the way you eat the elephant is one bite at a time. Richard and Kevin bring us to the table with knife and fork and other tools, and show us a way t...

The information context of the modern organization is rapidly evolving in the face of intense global competition. Information technologies, including databases, new telecommunications systems, and software for synthesizing information, make a vast array of information available to an ever expanding number of organizational members. Management's exclusive control over knowledge is steadily declining, in part because of the downsizing of organizations and the decline of the number of layers in an organizational hierarchy. These trends, as well as issues surrounding the Web 2.0 and social networking, mean that it is increasingly important that we understand how informal knowledge networks impact the generation, capturing, storing, dissemination, and app...

Reducing Risk with Software Process Improvement recommends the critical practices that aid in the successful delivery of software products and services. The author describes the observations that he made over a period of ten years in IT projects and organizations. He focuses on the areas of software development and maintenance, highlighting the most frequently encountered problems that occur due to poor processes. The author derives recommendations from 40 comprehensive assessments of IT organizations. This book details the potential or real problems each organization experienced, and offers anecdotes on how these problems resulted from deficient practices, what their impacts were, and how improving specific practices benefitted the organizations.Thi...