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Maximizing Your Sales with Microsoft Dynamics CRM 2011

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If you're a sales professional running Microsoft Windows, Microsoft Dynamics CRM is the perfect customer relationship management system for you. Why? Because it's the only CRM system that can be fully integrated into Microsoft Office Outlook and other programs to save time and help automate processes. Additionally, it has many other built-in tools that help busy sales professionals manage the interactions they have with customers, from first contact through purchase and post-sales. If you're one of these busy sales professionals, you need an easy reference tool to maximize your use of Microsoft Dynamics CRM 2011's varied feature set. Maximizing Your Sales with Microsoft Dynamics CRM 2011 is that tool. The book explains, in concise, easy-to-understand...

The Business Case for Enterprise-Class Wireless LANs

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A comprehensive guide to analyzing the business rationale for WLANs Evaluate the business rationale behind the deployment of WLANs, including return on investment (ROI), net present value, payback period, and total cost of ownership Develop a robust execution plan to deploy and operate the WLAN Understand the high-level technical issues of deploying and managing your WLAN from a business decision-maker's perspective Maximize the positive impact of supplementary and complementary services such as voice, video, and guest WLAN access Identify potential security threats and develop strategies to mitigate attacks Learn methodological and technical best practices from WLAN deployment case studies featuring real-world, enterprise-class businesses and inst...


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