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Service Operation Book

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary....

Service Design Book

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. In order to meet the current and future business requirements, Service Design provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes....

Continual Service Improvement Book

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement....

USB Complete

The Developer's Guide

4th Edition

This updated edition of the best-selling developer's guide to the Universal Serial Bus (USB) interface covers all aspects of project development, including hardware design, device firmware, and host application software.Topics include how to choose a device controller chip, how to write device firmware for USB communications, how to cut development time by using USB device classes, and how to write software to access devices that perform vendor-specific functions. Also discussed are hardware interfacing, using bus power, wireless technologies, and USB On-The-Go.The book presents example code for accessing USB devices using Visual Basic .NET and Visual ...

USB Complete

Everything You Need to Develop Custom USB Peripherals

3rd Edition

Now in its third edition, this developer's guide to the Universal Serial Bus (USB) interface covers all aspects of project development, including device programming and host application software. This book shows how to transform the information in the USB 3.0 specifications into functioning devices and application software that communicates with the devices. To help build a foundation for design decisions, developers are guided in selecting device-controller hardware. Developers will also learn the benefits of the USB interface, its limitations, and how certain design choices made at the beginning of the project can reduce development time. Recent deve...

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