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The ITIL V3 Factsheet Benchmark Guide

An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management

2nd Edition
The ITIL V3 Factsheet Benchmark Guide Image

Book Details:

Publisher:Emereo Publishing
Series: MIX , Certification
Author:Gerard Blokdijk
Edition:2
ISBN-10:174244010X
ISBN-13:9781742440101
Pages:128
Published:May 27 2009
Posted:Nov 19 2014
Language:English
Book format:PDF
Book size:5.43 MB

Book Description:

2009 Edn ITIL (Information Technology Infrastructure Library) V3 Factsheet Benchmark guide including 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps 29 other diagrams, for organizational IT Service Management.

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